FAQ's

A list of frequently asked questions is provided below. If your query isn't answered here, please contact the S I S S I team at: info@sissiofficial.co.uk

Q: What is the procedure for cancelling an order?

A: We have an extremely short processing period that ensures your orders are shipped in a timely way, so once you've placed your order, it can't be cancelled.

Q: How can I contact you if you don't have a phone number?

A: Please send an email to info@sissiofficial.co.uk We attempt to answer as promptly as possible because we are still a small business that like to be hands-on. 

Q: Does your gel contain HEMA?

A: yes, Our gel does contain HEMA. For more information or specific ingredients please email: info@sissiofficial.co.uk

Q: Are your products vegan and cruelty free?

A: Yes, our products are not tested on animals and do not include any animal products.

Q: Ordering outwith the UK?

 No problem! But please expect a custom fee which is tax imposed on goods when they are transported across international borders.